"The Totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs".
Quality as defined by quality vocabulary.
Our quality objective at the "BEST" Group of Companies is to satisfy the needs of our dear and valued customers.
Our quality policy is pivoted on customer's perceptions of a product's design and how well the design matches the original specifications.
At the BEST Group of Companies, our march towards the quality goal started long back and continues even today after long achieving it. We are the leaders of the Indian pump industry today. This achievement is no doubt due to the quality we have attained in Products, Manufacture and in Service. We hold this quality objective very dear to us.
Every step in our march is a firm step towards Quality, Perfection and Customer Delight culminating in the product BESTEN PUMPS, serving a million and more satisfied customers.
The pilot of this journey is our promoter Mr. J.GowriSankar B.E, M. Sc. (Engg). His quest for growth closely coupled with our quality objective has taken us to inexplicable heights . His passion for design and standardization of pumps and motors has won him many laurels .
The Government of India has bestowed on him the Udyog Patra Award and the Udyog Vibushan Award in recognition of his contribution, as a self made industrialist, to the economic development of the nation.